CMT Return for Credit Policy

Return For Credit - Columbia realizes that internet shoppers have a wide range of choices in where to shop for marking tools. Columbia makes every effort to provide the best and highest quality industrial marking products. Unused products from the online store may be returned back to Columbia for a full refund less a $40 restock and QC charge. 

Link for Credit RMA

Please use Return Request for a Return Material Authorization number

(returns will not be accepted unless accompanied by this number) and be sure to write your RMA number on the shipping label.

-Always include a copy of your invoice or packing slip.

-Claims for discrepancies in shipment must be made within 7 days of receipt of merchandise or they will not be accepted.

-Materials returned after 30 days from date of shipment will not be accepted.

-C.O.D. returns will not be accepted.

-Altered or etched items will not be accepted.

1-2 days after submitting this form you will receive an email notification with an RMA number please print and send with product to:

Columbia Marking Tools

27430 Luckino Dr.

Chesterfield Twp MI 48047

Important: When shipping from outside the US, Specify Harmonized Tariff Code 9801.00.10.31 "Products of the United States when returned after having been exported, without having been advanced in value or improved in condition by any process of manufacture or other means while abroad."

All shipping, duties, and services to be charged to the shipper.

Completion of this form does not guarantee requestor credit. Credit requests are limited to 30 days after receipt of order and must be standard product.